Personalized AI support for students and teachers anywhere, anytime.

Your AI-powered University Companion, streamlining access to support services, providing instant answers, and ensuring effective escalation across all communication channels for universities and K12 schools

Lost in the HigherEd support maze?

No worries, we've got you covered

👋 Meet Aiden

Aiden is AI to help students & faculty get answers 24/7

Lost in the HigherEd support maze?

No worries, we've got you covered

👋 Meet Aiden

Aiden is AI to help students & faculty get answers 24/7

Provide 24/7 Support
At the Moment of Need

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Unify Support Across
Your Entire Educational Ecosystem

Simplify access to student and instructor resources like the IT help desk, student services or financial aid departments with a singular support experience across any communication channel. 

EdTech IT Support

Instantly answer questions about any EdTech tools in your learning ecosystem. LearnWise is trained on 400+ EdTech tools and services.

Student Services

From financial aid to housing – help students navigate university life.

Course Questions

Train Aiden to promptly answer all course-related queries, be it about exams, paper due dates, or anything else.

University Specific Answers

Aiden is here to provide instant answers to key FAQs specific to your institution. Whether it’s the enrollment deadline or the dates for summer break, Aiden helps students and instructors stay informed.

Send Complex Cases To The Most Relevant Help Desk

Make sure all support cases are directed to the most relevant help desk at your institution or directly sent to the EdTech vendor. 

Give Your Service Team Superpowers

Centralize your support with LearnWise’s One-Inbox or tap into our integration with 30+ ticketing systems. Enrich your case data with vital student information, and expedite resolutions using AI-powered ‘suggested responses’.