By integrating LearnWise with Gorgias, institutions can truly revolutionize their support ecosystem. LearnWise’s advanced AI assistant excels in identifying and resolving half of all inquiries even before they escalate into tickets. For those questions that demand more intricate assistance and morph into tickets, they are effortlessly channeled into Gorgias’s specialized e-commerce support platform. This process guarantees that tickets are properly sorted, designated, and managed within Gorgias, facilitating faster and more accurate resolutions. Moreover, educators and students have the luxury to track, engage, and manage these support tickets from Gorgias directly via the LearnWise interface, cultivating a transparent, seamless, and efficient educational experience.