Navigating the growing list of learning apps and help services can be tricky. We’re here to change that. Aiden is an AI that lives in your Student Portals and LMS / VLE applications, answering questions 24/7. If a question is too tough, Aiden escalates to the most relevant help desk.
Click to see Aiden in...
Simplify access to student and instructor resources like the IT help desk, student services or financial aid departments with a singular support experience across any communication channel.
From Financial Aid to Housing – add a link to your website, knowledge base or upload any files to train the assistant on your organizational knowledge.
Every AI-Answer given by the assistant is supported by one or multiple linked sources for further reading.
The LearnWise assistant makes full use of video tutorials and supporting images to ensure answers are easy to follow.
Enable faculty and students to easily get updates to ongoing support requests or quickly recall answers from previous conversation.
Break through the silos! LearnWise understands the intent behind student and educator questions, ensuring they’re directed to the right help desk every time, without detours.
Offer support flexibility from phone call to live chat to ticketing.
Add key user data to cases, ensuring faster, tailored solutions by understanding the full context.
Sync up without the fuss. With LearnWise, integrating your existing ticketing systems is a breeze, streamlining support and enhancing user experience.
Schedule a one on one session with the LearnWise CEO to see if AI support is a good fit for your institution.