24/7 AI Support for Students & Faculty
Navigating the growing list of learning apps and help services can be tricky. We’re here to change that. Aiden is an AI that lives in your Student Portals and LMS / VLE applications, answering questions 24/7. If a question is too tough, Aiden escalates to the most relevant help desk.
Click to see Aiden in...
Discover how your institution
can save on support costs
- Answer 50% of Questions with AI
- Smart routing to escalate cases to the most relevant Help Desk.
- No Set Up required to provide support on 400+ EdTech apps (ex. Canvas, Blackboard, TurnItIn, Qualtrics and more!)
- Add custom knowledge to the assistant from your website, guides or directories of your institution.
- Insights into support trends and qualitative feedback data.
Get in touch with LearnWise
Unify Support Across
Your Entire
Educational Ecosystem
Simplify access to student and instructor resources like the IT help desk, student services or financial aid departments with a singular support experience across any communication channel.
Institution Specific Knowledge
From Financial Aid to Housing – add a link to your website, knowledge base or upload any files to train the assistant on your organizational knowledge.
Plug & Play Intelligence
Instantly answer questions about any EdTech tools in your learning ecosystem. LearnWise is trained on 400+ EdTech tools and services.
Cited Answers
Every AI-Answer given by the assistant is supported by one or multiple linked sources for further reading.
Answers With Videos
& Images
The LearnWise assistant makes full use of video tutorials and supporting images to ensure answers are easy to follow.
Keep Tabs On Your Support Conversations
Enable faculty and students to easily get updates to ongoing support requests or quickly recall answers from previous conversation.
Send Questions To The Right People
Break through the silos! LearnWise understands the intent behind student and educator questions, ensuring they’re directed to the right help desk every time, without detours.
Multiple Support Options
Offer support flexibility from phone call to live chat to ticketing.
Enrich Cases with Relevant User Data
Add key user data to cases, ensuring faster, tailored solutions by understanding the full context.
Easily Connect Your Ticketing Systems
Sync up without the fuss. With LearnWise, integrating your existing ticketing systems is a breeze, streamlining support and enhancing user experience.
Chat With Us
About Your Institution
Schedule a one on one session with the LearnWise CEO to see if AI support is a good fit for your institution.