Always-on support for your entire campus with Aiden

LearnWise AI Support integrates across your LMS/VLE, student portals, campus websites, content hubs, ticketing systems, communication channels and more. This omni-channel approach ensures students, faculty, and staff can get help wherever they are, reducing friction and improving support satisfaction. You can check out our integrations on this page.

Yes. LearnWise connects to your existing support knowledge base, policy docs, and EdTech platforms, so responses are always institution-specific. This makes deployment quick, accurate, and highly customizable to your environment.

Yes. LearnWise AI provides role-based responses, ensuring students, faculty, and administrators receive information relevant to their access level and responsibilities. This helps maintain data security while improving the usefulness of each interaction.

Yes. LearnWise includes analytics dashboards that highlight common questions asked, knowledge gaps, and cross-departmental support trends, helping institutions make proactive improvements in communication, curriculum, knowledge bases, and services.

Institutions see a clear return within the first year of deployment. LearnWise AI Support drives statistically significant gains in student persistence, reduces Tier-1 IT support requests by 30-40%, and improves mean time to resolution for cross-departmental queries by 62%. With an 97% AI Resolution Rate, helpdesk staff save significant time from repetitive questions and can focus on the complex issues. Faculty also recover valuable hours by shifting time away from administrative tasks and toward high-impact teaching and student engagement.

LearnWise AI has a walled-garden approach to data. That means information systems are scope-limited, meaning they only access institution-curated data - institutional knowledge base, policies, course materials, syllabus, assignments, and forums - ensuring accuracy, mitigating hallucination, and reinforcing trust in assessment. The tools will only use approved institutional content and information, and give cited and verified replies with sources visible to users.