Your
AI-powered
support
platform

Your AI-powered student support platform

Add an enterprise-grade AI layer to your edtech ecosystem for continuous, data-driven student support.
LearnWise API
Services
LearnWise AI Student Experience Platform
AI Brain
LLM agnostic
Enterprise LLM
Agentic Rag Engine
Workflow Builder
Security & Control
Full content control
Single Sign-on
ISO / SOC2 / GDPR Compliance
Data
Knowledge management
Out-of-the-box
content
Insights
Sync & Display
Action
Integration
Institutional Knowledge Sources
Ticketing systems
Step 1:
Train
LearnWise
on your
institution's resources

Train your instituion's resources

Use your existing resources to get LearnWise AI up and running. Connect your website, knowledge bases, and documentation - or choose from our library of 400+ pre-trained EdTech tools. No coding required.
Step 2:
Design
your
support
workflows

Design your support workflows

Set up smart routing to get students the help they need. Connect your ticketing system with one click, create custom escalation paths, and design automated workflows for enrollment, advising, or any other service. Works with all major help desk platforms.
Student asks a question about enrollment.
Suggests booking a meeting with a current student ambassador.
Student asks a question about enrollment.
Step 3:
Launch
AI
support
everywhere

Launch AI support Everywhere

Make support accessible across your entire digital campus. Deploy Aiden wherever your students and faculty need help, with no extra configuration needed.

Learning Management Systems

Whether you use Canvas, Blackboard, Moodle, or Brightspace, Aiden integrates seamlessly with your LMS to provide instant support right where students need it most.

Student Portals

Embed Aiden directly in MyDay, CampusGroups, CampusM, or your custom student portal to give students immediate access to support from their daily platform.

Knowledge Hubs

Place Aiden on your institution's website, SharePoint sites, Google Sites, or department pages to ensure help is always just one click away.

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Step 4:
Track
impact
and
optimize

Track impact and optimize

See the direct impact of AI support and student satisfaction scores in real time. Uncover common question trends and identify knowledge gaps in your content. Get actionable insights to optimize your resources and continuously enhance the student experience.
AI Resolution Rate
87%

Frequently asked questions

How does LearnWise AI ensure institutional data security, compliance, and governance?
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LearnWise AI is built with enterprise-grade security. We maintain ISO 27001 certification and comply fully with FERPA and GDPR. Data is encrypted, access is role-based, and all activity is continuously monitored. For full transparency, our Trust Center shares compliance certifications, penetration test results, and security documentation for institutional review.

Who owns the data when we use LearnWise AI, and is student data ever shared with external models?
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Your institution always retains full data ownership. No student or institutional data is ever shared with external LLM providers or used to train public models. All content remains within institution-approved systems, ensuring data sovereignty and compliance with regulatory requirements.

How long does it take to deploy LearnWise AI, and is coding required?
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Deployment is fast and straightforward. Technical setup is typically completed in 3-7 business days, with full onboarding in 3-5 weeks. No coding is required as our pre-configured integration modules and dedicated support team ensure a smooth rollout, even department by department if desired.

What measurable ROI can colleges and universities expect from LearnWise AI?
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Institutions typically see ROI within 9-12 months of deployment. Results include a 30-40% reduction in Tier-1 IT support requests, a 62% faster resolution time for cross-departmental queries, and statistically significant improvements in student persistence. Faculty also reclaim time for high-impact teaching by reducing administrative workloads.

Will LearnWise disrupt our existing LMS, authentication, or IT workflows?
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No. LearnWise uses LTI 1.3 for LMS integration and supports SAML and OAuth authentication. Our API-first architecture ensures interoperability with existing academic and IT systems, preserving your workflows while enhancing them with AI-powered support and insights.

How does LearnWise ensure AI-generated responses remain accurate and aligned with institutional policies?
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LearnWise AI operates on a walled-garden model, sourcing only from institution-approved content such as LMS materials, syllabi, and knowledge bases. This eliminates hallucinations and ensures answers are 100% sourced and policy-aligned. Institutions also control which repositories are included, so responses always reflect official guidance.

Empower your students with LearnWise AI

Streamline student services and enhance their learning experience.

Book a demo

Tailored AI for higher ed

We understand the complexities of managing student, faculty, and administrative needs across diverse platforms. Unlike generic AI chatbots, LearnWise is built specifically for everyone in higher education.
IT Support
Automatically route cases to the right desk and reduce time to resolution with support tools your team already knows.
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Student
Save your teams hundreds of hours by reducing repetitive inquiries and automating responses across services and IT.
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Student service support
Automatically route cases to the right desk and reduce time to resolution with support tools your team already knows.
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LMS admin
Improve adoption rates of learning tools by offering timely, relevant support through the platforms your institution already uses.
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Leadership
Automatically route cases to the right desk and reduce time to resolution with support tools your team already knows.
Learn more

Support across all your favorite platforms

From ticketing systems to student portals, LearnWise connects easily with 400+ edtech platforms, delivering consistent inquiry resolution across your entire ecosystem.
See integrations

Support across all your favorite platforms

From ticketing systems to student portals, LearnWise connects easily with 400+ edtech platforms, delivering consistent inquiry resolution across your entire ecosystem.