The integration of LearnWise and Front offers institutions a blended approach to support, harmonizing educational assistance with team communication. LearnWise’s AI assistant is primed to detect and manage half of all questions, resolving them before they escalate to ticket status. For inquiries that require a more human touch and morph into tickets, they’re gracefully transitioned into Front’s centralized inbox, ensuring collaborative, organized, and timely resolutions. This collaboration promotes team alignment on issues, with members able to share, delegate, and discuss tickets effectively. Furthermore, the LearnWise interface allows educators and students to monitor and interact with these support tickets from Front, facilitating a connected and transparent educational support experience.