Gladly
Overview
Merge the advanced AI capabilities of LearnWise with Gladly’s consumer-centric support platform. With LearnWise adept at proactively addressing 50% of queries, institutions can realize a refined and holistic approach to their support processes.
Additional Information
Integrating LearnWise with Gladly offers institutions a chance to redefine their support landscape. LearnWise’s AI assistant stands out, effectively resolving half the queries before they transition into tickets. The questions that do require further attention and evolve into tickets are seamlessly integrated into Gladly’s personalized support interface. This ensures that tickets are diligently sorted, allocated, and resolved within Gladly’s system, prioritizing customer context and history. Additionally, students and educators can effortlessly keep track of and engage with these support tickets from Gladly, all within the LearnWise environment, fostering a connected, transparent, and enriched educational experience.
